A. The Chartered Quality Institute (CQI) is the chartered body for quality professionals. We improve the performance of organisations by developing their capability in quality management. With members all over the world, we are uniquely placed to define and lead the quality profession, setting the standards for its capability and scope through the CQI Competency Framework. We encompass the whole quality community, including quality management professionals (CQI members) and management systems auditors, through our specialist division IRCA (the International Register of Certificated Auditors). For more info, visit www.quality.org.